🔄 Return Policy

SHARK TRADERS ! your satisfaction is our top priority. We understand that sometimes issues may arise, so we offer a clear and fair return policy to make your shopping experience worry-free.

✅ Return Window

• Products can be returned within 7 days of delivery.

• Requests made after this period may not be eligible for return.

✅ Conditions for Return

• Items must be unused, undamaged, and in their original packaging.

• All serial numbers, labels, or warranty stickers must remain intact.

• Products showing signs of installation, tampering, damage, or misuse will not qualify.

🚫 Non-Returnable Items

• Due to the sensitive and fragile nature of mobile parts, certain items like LCD screens, flex cables, charging strips, and batteries are non-returnable once installed or used.

• Accessories such as earphones or screen protectors are not eligible for return once opened.

🔁 Refunds & Exchanges

• After we receive and inspect the returned product, we’ll notify you of approval or rejection.

• Refunds will be issued within 5–7 business days through your original payment method.

• In case of a defective or wrong product delivered, we’ll provide a free replacement.

🚚 Return Process

1. Contact our 24/7 customer support with your order number and issue details.

2. Our team will guide you through the return steps.

3. Ship the product back securely (customer may bear return shipping costs unless product is faulty).

📦 Important Notes

• We recommend recording an unboxing video upon delivery for claims related to damaged or missing items.

• Shipping and handling charges are generally non-refundable.

• Refund eligibility is at the discretion of our quality-check team.

📧 Email: sharktraders10@gmail.com
📞 24/7 Customer Support: 03264239972

 we’re committed to providing reliable products, safe delivery, and dependable after-sales service so you can shop with confidence.