❓ Frequently Asked Questions (FAQs)

1. Do you sell original mobile parts?

Yes, we provide genuine and high-quality mobile spare parts tested for performance and reliability.

2. Which brands do you support?

We stock parts for popular brands like Samsung, Vivo, Oppo, Infinix, Tecno, Huawei, and iPhone, along with accessories.

3. How can I place an order?

Simply browse our store, add your desired products to the cart, and proceed to secure checkout.

4. What payment methods do you accept?

We accept Cash on Delivery (COD) and online payment options (where available).

5. How long does delivery take?

• Standard Delivery:   2 days

• Express Delivery: 3 to 5 hour delivery in lahore

6. Do you offer free shipping?

Yes, free shipping is available on orders above a certain amount (check our shipping policy for details).

7. Can I return a product if it’s faulty?

Yes, defective or wrongly delivered items can be returned within 7 days. Please check our Return & Refund Policy for conditions.

8. Which items are non-returnable?

Certain sensitive parts like LCDs, flex cables, batteries, and charging strips cannot be returned once installed or used.

9. Do you provide a warranty on parts?

Some products come with a limited replacement warranty. Warranty details are mentioned on individual product pages.

10. How can I track my order?

Once shipped, you will receive a tracking number via email/SMS to monitor your parcel.

11. Do you ship internationally?

Currently, we deliver across Pakistan. International shipping may be available on request (extra charges apply).

12. How can I contact customer support?

Our 24/7 support team is available via email, phone, or live chat to assist you anytime.